Last Updated: 2021-02-05
You have 30 days from the date of delivery of your order to return items included in that order. If you are not satisfied with prescription eyeglasses/sunglasses you have ordered from us within 30 days, you may return those eyeglasses/sunglasses to us and we will offer you a 50% (fifty percent) refund (excluding shipping) which will be issued back to the original payment method. You must obtain a RMA (return merchandise authorization) number from us prior to returning the glasses. Shipping charges will not be refunded under any circumstances.
If you believe there is a manufacturing error, return the glasses for inspection within the 30-day warranty period (from date of delivery). If our inspection discovers the glasses were made incorrectly, we will remake them for you at no charge. Defects in the anti-reflective(AR) coating and Transitions films are warrantied for (1) one year from the date of receipt. We are not responsible for normal customer wear and tear damage, or improper care of glasses.
Questions about the Returns Policy should be directed to us by email at firstname.lastname@example.org.